Terms & Conditions

These Terms and Conditions (hereinafter "Terms", "Agreement") constitute a legally binding agreement between you (hereinafter "Player", "User", "you") and zeusgg (hereinafter "the Company", "we", "us", "our"), the operator of the online betting and gaming platform accessible at https://zeusgg.cam (hereinafter "the Platform", "the Website", "the Service"). By accessing or using any part of the Platform, registering an account, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform.

1. Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Account" means the personal online account registered by a Player on the Platform for the purpose of accessing gaming and betting services.
• "Balance" means the total amount of funds held in a Player's Account at any given time, including any credited bonus funds held in a separate bonus wallet.
• "Bonus Funds" means any promotional credits, match bonuses, free bets, cashback amounts, or other non-cash incentives awarded by the Company to a Player's Account.
• "Deposit" means any transfer of real money from a Player to their Account using an approved payment method.
• "Game" means any casino game, slot machine, live dealer game, or other gaming product accessible through the Platform, supplied by third-party providers.
• "KYC" means Know Your Customer — the identity and age verification process required before withdrawals are processed and large balances are held.
• "Platform" means the zeusgg website, mobile web application, and all associated services available at https://zeusgg.cam.
• "Player" means any natural person who has registered and maintains a valid Account on the Platform.
• "Restricted Jurisdictions" means countries, regions, or territories from which access to the Platform is prohibited by law or Company policy.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered before it, or any winnings derived from it, may be withdrawn as real funds.
• "Withdrawal" means any transfer of real money from a Player's Account balance to the Player's nominated bank account or e-wallet.

2. Eligibility

Access to and use of the Platform is subject to the following eligibility requirements, which must be satisfied at all times:

1. Age: You must be at least 21 years of age. The Company maintains a strict policy of not permitting minors to access the Platform. Providing false information about your age is a serious breach of these Terms and may result in immediate account closure and forfeiture of all balances.
2. Residency: You must be a resident of Indonesia. The Platform is designed and operated for the Indonesian market. Residents of jurisdictions where online gambling is expressly prohibited by local law are not permitted to register or use the Service.
3. Legal Capacity: You must be of sound mind and have full legal capacity to enter into a binding contract under applicable law.
4. Single Account: Each Player is permitted to hold only one Account. The operation of multiple accounts by the same individual — whether under the same or different names, devices, or payment methods — is strictly prohibited.
5. Not Self-Excluded: You must not be subject to any self-exclusion order, voluntary or enforced, on the Platform or through any responsible gaming scheme.
6. Not a Company Employee: Employees, contractors, directors, shareholders, or immediate family members of the Company or any affiliated entity are not eligible to create a Player Account.

3. Account Registration & KYC

3.1 Registration Process

To use the Platform's real-money features, you must complete the registration process by providing accurate, current, and complete information including: full legal name (matching your National Identity Card, or KTP), date of birth, valid Indonesian mobile phone number, and a unique email address. You are responsible for maintaining the accuracy of this information at all times.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. All activities conducted through your Account are deemed to have been carried out by you. If you suspect unauthorized access to your Account, you must notify the Company immediately at [email protected].

3.3 Identity Verification (KYC)

The Company is required to verify the identity of all Players prior to processing withdrawal requests and at various other trigger points. You agree to provide the following documents upon request:

• A clear copy of your National Identity Card (Kartu Tanda Penduduk / KTP) showing full name, date of birth, and address.
• Proof of payment method ownership (e.g., screenshot of your BCA, BRI, BNI, or Mandiri account page showing your name and account number).
• A selfie photograph holding your KTP, if required for enhanced verification.

The Company reserves the right to suspend Account withdrawals and, in cases of suspected fraud, freeze the Account balance pending verification. KYC processes are conducted to prevent money laundering, underage gambling, and identity fraud.

3.4 Dormant Accounts

An Account that has had no login activity for a continuous period of 12 months is classified as dormant. The Company may apply an administrative maintenance fee of Rp 50,000 per month to dormant accounts after written notice is provided. Any remaining balance after fee deductions will be returned to the Player upon valid identity verification and request.

4. Deposits & Withdrawals

4.1 Approved Payment Methods

The Platform accepts deposits and processes withdrawals through the following approved channels:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The Company reserves the right to add or remove payment methods at any time. Players are advised to check the current list of available methods within their Account dashboard before initiating a transaction.

4.2 Deposit Terms

• Minimum single deposit: Rp 10,000
• Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are credited to your Account balance upon confirmation of receipt by the relevant financial institution, typically within minutes for e-wallets and within 30 minutes for bank transfers during banking hours.
• The Company bears no responsibility for delays caused by the depositing bank or payment provider.

4.3 Withdrawal Terms

• Minimum single withdrawal: Rp 50,000
• Maximum withdrawal per day: Rp 50,000,000 (subject to KYC completion)
• Withdrawals may only be made to accounts registered in your name. Transfers to third-party accounts are not permitted.
• All withdrawals require completed KYC verification. The Company targets a processing time of 15–60 minutes for standard withdrawals during WIB banking hours. Processing times during weekends and public holidays may be extended.
• The Company does not charge transaction fees for withdrawals; however, your bank or e-wallet provider may apply its own transfer charges.
• The Company reserves the right to request additional documentation before releasing withdrawal amounts deemed unusually large or inconsistent with deposit history.

4.4 Anti-Money Laundering

The Company maintains robust procedures to detect and prevent money laundering. Deposits followed immediately by withdrawal requests without meaningful wagering activity may be flagged for review. If the Company suspects that a Player is using the Platform to launder funds, the Account will be suspended, funds frozen, and the matter reported to the relevant authorities in accordance with applicable law.

5. Bonuses & Promotions

5.1 General Bonus Policy

zeusgg offers various promotional bonuses to eligible Players, including but not limited to welcome bonuses, reload bonuses, cashback offers, free bets, and tournament prizes. Each promotion is governed by its own specific terms in addition to these general bonus terms. In the event of any conflict, the specific promotion terms prevail.

5.2 Wagering Requirements

Unless explicitly stated otherwise in the specific promotion terms, all Bonus Funds awarded to a Player are subject to a wagering requirement. Bonus Funds and any winnings derived from them cannot be withdrawn until the applicable wagering requirement has been fully met. The standard wagering requirement is stated in each individual promotion's terms page.

5.3 Bonus Restrictions

• Players may participate in one active bonus promotion at a time unless stated otherwise.
• Bonuses are intended for recreational play only and must not be used as a mechanism for arbitrage, matched betting, or any form of bonus abuse.
• The Company reserves the right to void bonuses and confiscate associated winnings where evidence of abuse, multiple accounts, or fraudulent activity is detected.
• Bonuses are non-transferable and have no cash value prior to wagering requirement completion.
• Bonus expiry dates apply as stated in each promotion. Unused bonuses expire automatically after the stated period.

5.4 Amendments and Withdrawal of Promotions

The Company reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled after a Player has already opted in, any Bonus Funds already credited and wagered in good faith will be honoured; any uncredited or future bonus amounts will not be awarded.

6. Betting & Gaming Rules

6.1 General Betting Rules

All bets placed on the Platform are subject to the specific rules applicable to the market, event, or game in question. These rules are available within the relevant sports betting section or game information page. By placing a bet, you confirm that you have read and accept the applicable rules.

6.2 Void and Cancelled Events

Where a sporting event is cancelled, postponed, or abandoned without being completed within the timeframe specified by the relevant governing body, the Company reserves the right to void all bets on that event and refund stakes to Player Accounts. The Company's decision on event outcomes in ambiguous situations is final.

6.3 Errors and Malfunctions

In the event of a technical error, system malfunction, obvious pricing error, or human error affecting the odds or outcome of a bet or game session, the Company reserves the right to void all affected bets. Winnings arising from clearly erroneous odds or prices will not be honoured. The Company will make commercially reasonable efforts to correct errors promptly and notify affected Players.

6.4 Limits

The Company may set minimum and maximum bet limits for any game, event, or market. These limits may change without notice. Players operating high-frequency or high-value betting strategies ma y be subject to additional individual account limits at the Company's discretion.

6.5 Prohibited Betting Practices

The following practices are strictly prohibited and may result in immediate Account suspension and forfeiture of balances:

• Arbitrage betting across multiple platforms to guarantee profit regardless of outcome
• Use of automated betting software, bots, or scripts
• Collusion with other Players or third parties to manipulate game outcomes
• Exploiting software bugs or vulnerabilities for financial gain
• Any form of match-fixing or insider information betting

7. Responsible Gaming

zeusgg is committed to promoting responsible gaming among all Players. We provide a suite of self-management tools accessible from your Account dashboard, including deposit limits, loss limits, session time limits, reality check reminders, and voluntary self-exclusion. Players who feel that gambling is negatively affecting their lives are encouraged to make use of these tools or contact our support team at [email protected] to request immediate self-exclusion.

All Players must be at least 21 years of age. The Company employs age verification procedures at registration and reserves the right to request additional proof of age at any time. Accounts found to belong to minors will be immediately closed and all balances forfeited in accordance with applicable law. For full details of our responsible gaming policy and available support resources, please refer to our Responsible Gaming page.

8. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of zeusgg or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes.

You must not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Platform, its content, or its software without the express written permission of the Company. Unauthorised use of any Company intellectual property may give rise to a claim for damages and may constitute a criminal offence.

9. Limitation of Liability

9.1 Service Availability

The Company provides the Platform on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or entirely secure. We reserve the right to suspend or discontinue any part of the Service for maintenance, upgrades, or reasons beyond our reasonable control without prior notice.

9.2 Cap on Liability

To the fullest extent permitted by applicable law, the Company's total aggregate liability to any Player arising out of or in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that Player into their Account in the 30-day period immediately preceding the event giving rise to the claim.

9.3 Excluded Losses

In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising from your use of or inability to use the Platform, even if the Company has been advised of the possibility of such damages.

9.4 Third-Party Services

The Platform integrates third-party game content from providers such as Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt. The Company is not responsible for errors, malfunctions, or service interruptions originating from these third-party providers, though we will make reasonable efforts to resolve such issues promptly.

10. Account Termination

10.1 Termination by Player

You may close your Account at any time by contacting our support team. Before closure is confirmed, all pending withdrawal requests will be processed in accordance with standard withdrawal terms. Any remaining real-money balance will be returned to your nominated bank account following successful KYC verification. Bonus Funds that have not met wagering requirements will be forfeited upon Account closure.

10.2 Termination by the Company

The Company reserves the right to suspend, restrict, or permanently close any Account with immediate effect in the following circumstances:

• Breach of any provision of these Terms
• Provision of false, misleading, or fraudulent information during registration or KYC
• Suspected money laundering, fraud, or any other criminal activity
• Operating multiple accounts
• Engaging in prohibited betting practices as defined in Section 6.5
• Threatening, abusive, or inappropriate conduct toward Company staff or other Players
• Any other conduct that the Company, in its reasonable discretion, deems harmful to its operations or other Players

10.3 Consequences of Termination

Where an Account is closed by the Company for cause, the Company reserves the right to withhold the Account balance pending investigation. Where fraud or material breach is established, balances may be forfeited. Where closure is for administrative reasons unrelated to Player misconduct, real-money balances will be returned subject to standard withdrawal procedures.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which the Company holds its operating licence. The Company is licensed and regulated internationally and operates in compliance with its licensing conditions.

11.2 Dispute Resolution

In the event of any dispute arising from or in connection with these Terms or your use of the Platform, you agree to first contact the Company's customer support team to seek an informal resolution. The Company will endeavour to respond to all formal complaints within 5 business days. If a satisfactory resolution cannot be reached through the informal process, the dispute may be escalated to the Company's designated alternative dispute resolution provider as specified in your Account correspondence.

11.3 Language

These Terms are written in English. In the event of any inconsistency between the English version and any translation provided for convenience, the English version shall prevail.

12. Amendments to These Terms

zeusgg reserves the right to amend, update, or replace these Terms at any time. Where changes are material, the Company will provide reasonable advance notice via email to the address registered on your Account or via a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must discontinue use of the Platform and close your Account in accordance with Section 10.1.

13. Contact Us

If you have questions, concerns, or complaints regarding these Terms or any aspect of the zeusgg Platform, you may reach our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the in-platform chat widget after login
• Response Time: We aim to acknowledge all formal enquiries within 24 hours and resolve them within 5 business days